Refund & cancellation policy

Effective Date: 01/08/2025
Website: leopreneur.com
Brand: Leopreneur

At Leopreneur, we value customer satisfaction and aim to provide high-quality products. Please read our refund and cancellation terms carefully before making a purchase.

1. Digital Products (E-books & Notion Templates)

• Due to the instant and irrevocable nature of digital downloads, all sales are final.
• No refunds, cancellations, or exchanges will be provided once the product is delivered.
• If you face technical issues accessing your purchase, please contact us within 48 hours at theleopreneur@gmail.com, and we will ensure you receive your files.

2. Physical Products (Paperback Books)

Refunds or replacements are only applicable in the following cases:

• The book is received in a damaged or defective condition
• The wrong product is delivered

Conditions:

• You must notify us at [Insert Email] within 48 hours of delivery.
• Include clear photographs of the product and packaging.
• The item must be unused and returned in original packaging.

3. Cancellation Policy

• Digital Products: Orders cannot be cancelled once payment is confirmed.
• Paperback Books: Cancellation requests are only accepted if received before dispatch. Once shipped, the order cannot be cancelled.

4. Refund Timeline

If your refund request is approved:

• Refunds will be processed within 5–7 business days from the date of approval.
• The amount will be credited back to your original payment method (as per Razorpay’s processing timelines, which may vary based on your bank or payment provider).

5. How to Request a Refund or Cancellation

To request a refund or cancellation, please email:
📧 theleopreneur@gmail.com
Include:

• Your order number
• Reason for request
• Photographs (for damaged/defective paperback books)

6. Contact Us

If you have questions about our Refund & Cancellation Policy, contact:
📧 Email: theleopreneur@gmail.com
🌐 Website: leopreneur.com